Network Operations Specialist Job at Optomi, Arlington, VA

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  • Optomi
  • Arlington, VA

Job Description

Optomi, in partnership with a leader in the non-profit industry, is seeking an experienced Senior Associate Network Operations candidate for their Arlington, VA location. Ther ight candidate will have mainframe experience (Preferably IBM z/OS), hands on IT operations / NOC experience, and Familiarity with Windows, Linux, and hybrid-cloud environments.

Responsibilities:

  • Monitoring & ObservabilityAdminister and optimize PRTG and other monitoring tools for infrastructure and application observability.
  • Create and maintain alerts, dashboards, and reports to proactively detect performance issues.
  • Act as first responder for system and application incidents, performing initial troubleshooting and triage.
  • Document incidents, root cause analysis, and resolution steps for knowledge sharing.
  • Administer Control-M workload automation across mainframe and distributed platforms.
  • Monitor IBM z/OS mainframe and distributed systems for performance and availability.
  • Perform system health checks, capacity analysis, and apply patches.
  • Assist with hardware/software maintenance and vendor coordination.

Qualifications

  • Technical diploma/certificate or equivalent experience.
  • 2+ years in IT operations or NOC environment.
  • Hands-on experience with IBM mainframe (z/OS), Control-M, and PRTG.
  • Familiarity with Windows, Linux, and hybrid cloud environments.
  • Strong troubleshooting and analytical skills.
  • Knowledge of application monitoring and observability principles.
  • Excellent communication skills for incident updates and stakeholder engagement.
  • Ability to work independently and in a team environment.

Job Tags

Night shift,

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