Job Description
Optomi, in partnership with a leader in the non-profit industry, is seeking an experienced Senior Associate Network Operations candidate for their Arlington, VA location. Ther ight candidate will have mainframe experience (Preferably IBM z/OS), hands on IT operations / NOC experience, and Familiarity with Windows, Linux, and hybrid-cloud environments.
Responsibilities:
- Monitoring & ObservabilityAdminister and optimize PRTG and other monitoring tools for infrastructure and application observability.
- Create and maintain alerts, dashboards, and reports to proactively detect performance issues.
- Act as first responder for system and application incidents, performing initial troubleshooting and triage.
- Document incidents, root cause analysis, and resolution steps for knowledge sharing.
- Administer Control-M workload automation across mainframe and distributed platforms.
- Monitor IBM z/OS mainframe and distributed systems for performance and availability.
- Perform system health checks, capacity analysis, and apply patches.
- Assist with hardware/software maintenance and vendor coordination.
Qualifications
- Technical diploma/certificate or equivalent experience.
- 2+ years in IT operations or NOC environment.
- Hands-on experience with IBM mainframe (z/OS), Control-M, and PRTG.
- Familiarity with Windows, Linux, and hybrid cloud environments.
- Strong troubleshooting and analytical skills.
- Knowledge of application monitoring and observability principles.
- Excellent communication skills for incident updates and stakeholder engagement.
- Ability to work independently and in a team environment.
Job Tags
Night shift,